Privacy Policy

This Privacy Policy applies to www.TESSOL.IN

At Tessol, your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

Thermal Energy Service Solutions Pvt Ltd recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on https://www.TESSOL.in and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

Tessol.in is a property of Thermal Energy Service Solutions Pvt Ltd, an Indian Company registered under the Companies Act, 2013 having its registered office at R 389, MIDC Area Rd, MIDC Industrial Area,Rabale, Navi Mumbai , Maharashtra, 400701

The Information We Collect

This notice applies to all information collected or submitted on the Cold Chain Technologies website. On some pages you can request more information about our products and services, and provide general feedback. The types of personal information collected at these pages are:

  • Name
  • Email Address
  • Street Address
  • City, State, and Zip
  • Company
  • Phone

The Way We Use Information

We use information provided about yourself only to the extent necessary to answer questions, serve your questions and provide you with product/service information. We do not share this information with outside parties.

We use non-identifying and aggregate information to better design our website.

Finally, we never use or share personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.

We use information to respond to your requests or questions. We might use your information to confirm your registration for an event or contest.

We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

We use information for security purposes. We may use information to protect our company, our customers, or our websites.

We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting.

We use information to send you transactional communications. We might send you emails or SMS about your account or a ticket purchase.

We use information as otherwise permitted by law.

Sharing of information with third-parties

We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.

We will share information with our business partners. This includes a third party who provide or sponsor an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies.

We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy. We will tell you before we do this.

Cookie Policy

A cookie is a piece of data stored on the hard drive of your computer. Usage of a cookie is in no way linked to any personal information while on our site. Thermal Energy Service Solutions Pvt Ltd uses cookies on our website in order (a) to allow site visitors to personalize their experience by accessing information, products, and services relevant to their areas of interest, (b) to track a user sessions, and (c) to gather information about your activities on this site and other sites in order to provide you with advertising that we think may be relevant to you based upon your actions on our website. Disabling these types of cookies will not opt you out of being served ads. You will continue to receive generic ads.

The cookies used on tessol.in are categorized as follows:

Strictly Necessary Cookies
These are cookies that are required for the operation of the Web Site. They include, for example, cookies that enable you to log in to secure areas of the Web Site. These cookies do not gather any information about you that could be used for marketing or for remembering what sites you have visited on the Internet. We may use “strictly necessary” cookies to:

  • Make sure you connect to the right service on the Web Site when we make any changes to the way the Web Site works;
  • Identify you as being logged in to the Web Site; and
  • Remember information you have entered when you navigate to different pages on the Web Site during a browser session.

If you block these cookies, there is no guarantee that you can use the Web Site or that the security on the Web Site will perform as intended during your visit.

Analytical/Performance Cookies
These are cookies that allow us to recognize and count the number of visitors and to see how visitors move around the Web Site when they are using it. This helps us to improve the way the Web Site works, for example, by ensuring that users are finding what they are looking for easily. We may use “analytical/performance” cookies for:

  • Web analytics: To provide statistics on how the Web Site is used;
  • Error management: To help us improve and maintain the Web Site by measuring any errors that occur;
  • Affiliate tracking: To provide feedback, including but not limited to details of any products or services purchased, to partners about our visitors who also visited their website; and
  • Testing designs: To test different designs of the Web Site.

Some of these cookies may be managed by third parties and you should refer to the third parties’ own website privacy notifications and policies for further information.

Targeting Cookies
These cookies record your visit to the Web Site, the pages you have visited and the links you have followed. We will use this information to make the Web Site and the advertising displayed on it more relevant to your interests. We also may share this information with third parties for this purpose. We and our third-party service providers use “targeting” cookies to:

  • Link to social networks, like Linkedin, that may subsequently use information about your visit to the Web Site in order to provide advertising or other offers that may be of interest to you when you visit other websites; and
  • Provide third parties with information on your visit so that they can present you with advertisements or other offers that may be of interest to you.

Managing Cookies and Opting Out
Most browsers automatically accept cookies. You can choose to decline cookies using the methods described below. You also can disable the ability of web beacons to store cookie information by declining cookies.

We receive IP addresses in the normal course of the operation of our website. An IP address is a number assigned to you by your Internet service provider so you can access the Internet. Although we do receive IP addresses, we do not use them to identify you personally or disclose them to others.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by e-mailing us. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us

Should you have other questions or concerns about this privacy policy, please contact us using the information found on our contact  page.

Third party sites

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Mr. Rajat Gupta

R 389, MIDC Area Rd, MIDC Industrial Area,Rabale, Navi Mumbai , Maharashtra, 400701

Phone: 9167837021

Email: rajat@tessol.in

If you have any questions about this Policy or other privacy concerns, you can also email us at  rajat@tessol.in

Updates to this policy

This Privacy Policy was last updated on 06.04.2022. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.